5 steps to help older workers learn new digital skills?

What are the 5 steps to help the older worker learn new digital skills?

  1. Train and train again
    • Connect local resources to be available 
  2. Train face to face
    • Small classrooms with large monitors are great
  3. Drill to narrow search results
    • Google search is a wonder resource, provided you know how to effectively leverage it
  4. Less distractions, alerts, notifications
    • Smartphones, tablets, laptops, desktops should have the default alerts and notifications modified to the user's needs, and not the hardware or software provider
  5. Do not generalize 
    • Have the students prepare their tops 3 questions and specifically answer them with takeaways and homework

Tams, Stefan. 2021. “How to Help Older Workers Learn New Technology.” WSJ. The Wall Street Journal. November 26, 2021. https://www.wsj.com/articles/how-to-help-learn-old-employees-learn-new-technology-11637608125